Muddy wants all of our hunters to have not only a memorable, but safe experience. To ensure your personal safety, please take the time to carefully read the instruction manual included with your Muddy product before attempting any set-up, installation, or use of the product. Each manual includes vital information on the safe installation and use of the product; Failure to thoroughly read and understand the manual may result in serious injury or death.
For your safety, we recommend that you never modify your stand in any way by repairing or altering, adding, or attaching anything to it unless explicitly authorized in writing by us. We highly recommend replacing any and all parts with genuine Muddy replacement parts to prevent voiding your warranty as well as resulting in serious injury or death.
Each Muddy product is designed with function, simplicity and safety in mind. We think you’ll agree that the details and functionality of our products set them apart in a crowded industry. Our gear is designed from a hunting standpoint and field tested during the hunting season. It not only has to look good on paper, it has to perform in the field. Safety is our number one design feature at Muddy. Each product is thoroughly tested both in the field and in the lab. As a member of the Treestand Manufacturers Association (TMA), Muddy has our entire product line tested by an independent laboratory to TMA specifications. As a participating member of the Treestand Manufacturers Association (TMA), Muddy prominently displays the TMA certification logo on the boxes of our products.
*Note: You can find a copy of the instruction manual for our current models on our website by visiting the page corresponding to your product. If you have a model not found online, you can request a copy at no charge from our customer service department; please have the model and serial/batch number of your stand to reference the correct instruction manual. Additionally, if you’ve read the entire instruction manual and have any questions or concerns, you may contact our customer service department for full assistance with your product. You can call us toll free at 877-269-8490 or email us at [email protected].